Refund & Return Policy

Due to the highly perishable and sensitive nature of fish, MegaKrishi follows a strict refund and return policy.

1. No Return Policy

Returns are NOT accepted for:

• Live fish

• Fresh fish

• Frozen fish after delivery

This policy exists to maintain hygiene, safety, and quality standards.

2. Eligible Refund Cases

Refund or replacement may be considered if:

• Wrong fish product is delivered

• Fish is damaged during transit

3. Claim Procedure

• Claims must be submitted within 12 hours of delivery

• Customer must provide clear photos or videos

• Claims without evidence will not be accepted

4. Refund Processing

• Approved refunds are processed within 5–7 business days

• Refunds are issued to the original payment method

5. Order Cancellation

• Orders may be canceled before dispatch only

• Once shipped, cancellation is not allowed